AI readiness & delivery plan
Inventory existing AI use, approved tools and service bottlenecks. Prioritize a use case by public benefit, risk, staffing and cost. Leave with an approval path, named owners, a baseline and a scoped pilot decision.
Municipal AI integration · King and Snohomish County
Move AI from policy to useful public service.
Your city needs a practical path through AI: what to approve, how to protect public information, and where it can help staff serve more people with the resources already available. I help connect those decisions to a defined service, a working pilot and a team that can operate it.
(425) 375-7793 · Leave a message. I'll call you personally.
Free 20-minute fit conversation.
Free assessment · No signup
What could a better
workflow give back?
Choose one task. Enter the time it takes today, then explore your own improvement assumptions. See weekly hours and a dollar estimate when you know the costs.
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Your answers stay in this page. No contact details, account or confidential records are needed. Reloading clears your answers; download your result to keep it. These scenarios are estimates, not measured customer savings.
Open the tribal and public service assessment on its own page ↗
How your city can engage me
A practical path
from approval to adoption.
An independent integration partner for a defined team and service. Start with the systems and resources you already have.
One governed service pilot
Configure or connect approved tools around one department workflow. Test source accuracy, permissions, records export, accessibility and escalation with city owners. Document operating steps and a fallback before launch.
Staff adoption & capacity review
Coach a named internal champion, practice representative cases and review accepted work. Track review time, corrections, support and license costs so the city can decide whether to expand the service.
Possible starting points
Bring one recent example.
We will examine it together.
These are possibilities to assess with your team, rather than prebuilt promises.
Assess AI readiness and choose a service priority
Integrate and test one approved service pilot
Coach the team and measure real operating capacity
A closer look at the task
Start small.
Know what changes.
Illustrative workflows to scope and test, not live customer integrations or measured results.
Permitting & development services
Help applicants navigate approved requirements and prepare more complete intake. Give reviewers source-linked references and a clearer handoff across planning, building and engineering. Staff retain code interpretation and approvals.
What we would measure: Incomplete submissions, review-cycle rework and end-to-end time, including staff checking and corrections.
Resident service access
Connect approved city information to useful answers and service-request routing. Design clear AI disclosure, accessible use, reviewed language support and a route to a person when the system cannot help.
What we would measure: Correct routing, resolved inquiries, answer accuracy and access across channels and languages.
Records & department knowledge
Make approved references easier to find within existing access rules. Work with records staff on capture, retention, retrieval and export of AI interactions; test that a useful answer points back to its current source.
What we would measure: Retrieval time, source accuracy, successful record export and staff effort maintaining references.
Responsibilities stay clear
City staff retain statutory authority, permit decisions and resident eligibility determinations. I work with your IT, records, procurement, accessibility and legal owners to implement the requirements they approve. Compliance decisions and legal advice remain with the city and its qualified advisers.
Governance that helps work move
Clear requirements.
A usable service.
Turn the city’s approved requirements into operating steps and acceptance checks, with accountable people at each decision.
Make approval actionable
Record the use case, data classes, vendor terms, procurement route and accountable owner. Verify what is permitted before connecting city data.
Test the whole service
Check permissions, public-record handling, accessibility, disclosure and accuracy with the responsible city staff. Include unclear requests, outdated sources and cases that must go to a person.
Prove capacity before expansion
Count staff review, repair, training and ongoing support in the cost. Compare completed service work and backlog against a baseline; scale only when the team can sustain it.
Choose the next decision
Start with fit.
Commit with clarity.
The free 20-minute conversation helps us decide whether an assessment is a sensible next step. Implementation is a separate decision.
Business Opportunity Assessment
Examine one operating process, its current baseline and the options for a useful first project.
First Working System
Put one bounded task into practice with agreed review, test cases and operator handoff.
Construction / Connected Operations
Scope a connected operational process with specified systems, human approvals and recovery paths.
Optional ongoing guidance
AI Champion Advisory
One team. One active task. Up to 12 all-in service hours per month, including meetings, preparation, reviews, support and documentation.
Choose one track
Internal Champion Mentoring
Help one named employee develop judgment and confidence using the agreed tools.
Fractional AI Lead
Provide practical direction alongside a named client counterpart and sponsor.
New builds, integrations, production engineering and daily queue work require separate scope. Monthly boundaries, billing and cancellation are agreed in writing.
Exact scope and commercial terms are agreed privately before work. Applicable taxes, approved travel, hardware, vendor subscriptions and usage costs are separate. Future implementation scopes can include up to four hours of basic handoff for a primary operator and backup. Existing agreements keep their terms.
Municipal experience
Public process.
Practical integration.
I served on the Mountlake Terrace Planning Commission and as alternate Planning Commission liaison to the Comprehensive Plan Advisory Group. That experience informs how I approach municipal work: community priorities, staff expertise, public review and policy have to connect to the service people actually receive.
Past public service; no city endorsement or municipal AI delivery result is implied.
Meet your builder
Your AI ambassador.
A hands-on partner.
Clark Morgan
Reality Systems
Clark Morgan brings technical leadership experience from AWS, Matterport, and Starbucks, alongside hands-on business and operations expertise across small and midsize companies. He learns how your business works, speaks your team’s language, and turns that context into practical AI systems people can confidently use.
I work independently, with a named owner on your side and a defined task we can review together.
Talk through one taskBefore we talk
A few useful
questions.
Can I keep the software I already use?
Yes. I check the tools and features you already have before recommending a new system. A simpler process or existing feature may be enough.
What can AI help with?
AI can organize details, prepare drafts and flag missing information within an agreed task. People review external messages, financial commitments and consequential decisions. The written scope sets those boundaries.
How do we know whether the change is worthwhile?
I compare a client-specific baseline with the whole new task, including setup, running costs, human review and repair. Recovered capacity does not automatically become cash savings.
What should I bring to the first conversation?
Bring the general task, the tools you use and where work waits or gets repeated. Keep confidential records out of the initial inquiry. The free fit conversation lasts 20 minutes.
Which AI tools do you work with?
I use tools such as Muse for research, working drafts and prototype development. For your business, I start with the software you already use and choose the tools around the task, your permissions and the way your team reviews the work.
What needs human review in this setting?
City staff retain statutory authority, permit decisions and resident eligibility determinations. I work with your IT, records, procurement, accessibility and legal owners to implement the requirements they approve. Compliance decisions and legal advice remain with the city and its qualified advisers.
Grounded in local government needs
The context behind
this approach.
Public sources reviewed October 12, 2026. These inform possible engagements; they are not Reality Systems client outcomes.
- Mountlake Terrace: comprehensive-plan advisory roles
Public record of my planning liaison role.
- Stanwood: AI permit and plan-review RFQ (2025)
A small-city procurement example linking staffing constraints, existing systems and accountable AI use. Historical request; not an open opportunity.
- Bellevue: AI policy and guidelines
A local example of approval, vendor, oversight and records requirements. Each city sets its own requirements.
- MRSC: AI resources for Washington local governments
Guidance on governance, procurement and public-record considerations.
- DOJ: state and local government web accessibility
Federal guidance relevant to resident-facing digital services.
One task is enough to start
Tell me about the task you keep chasing.
Start with a free 20-minute fit conversation. I will help you decide whether an assessment is a sensible next step.
Talk through one task(425) 375-7793
Leave a message. I'll call you personally.